9 Dec
2017
9 Dec
'17
7:45 a.m.
Thank you so much Miro,
I did point 5 a few weeks ago without any problem.
The seed and password for the device are set, the apps have been
downloaded successfully, the last Chrome version is installed, all other
apps are closed, I tried with a different cable to connect and followed
your instructions: still impossible to connect the device with te computer.
Impossible to connect it with my wifes Macbook.
So I am quite sure the device is broken and contacted ledger to give me my
money back.
Thanks again, enjoy your weekend
Jean-Paul
Le 08.12.2017 à 10:21, Miro Moman a écrit :
Ok, Jean-Paul. Let's start over.
1.- First, run the following command BEFORE plugging in the device:
|tail -f /var/log/dmesg |
Then, plug the device in and paste the output here.
This will tell us if there is something wrong with the device.
2.- With the device plugged, run:
usb-devices
Paste the output here. If the device is recognised, this will tell us
the device ID and the vendor ID.
3.- Paste also the output of:
more /etc/udev/rules.d/20-hw1.rules
We will check if the file exists, if the contents are right and if the
IDs match those of the actual device.
4.- Finally, paste the output of:
||
grep plugdev /etc/group
This will tell us if the plugdev group exists and if you are a member.
5.- Also make sure that you follow the instructions here:
https://www.ledgerwallet.com/start/ledger-nano-s
And that you have installed all the relevant applications:
https://www.ledgerwallet.com/apps
You may need more than one. For Linux, they seem to work as Google
Chrome plugins, so you need Chrome or Chromium version 50 or higher
(current is 63).
On 07/12/17 20:55, Jean-Paul wrote:
--
Jean-Paul Piazzolla
Concepteur de formations langues
Enseignant Professeur
Mobile: 661 19 79 19
www.academia.lu
Thank you so much
I tried several times, doesn't solve the problem, still the same
problem.
Le 07.12.2017 à 20:16, Miro Moman a écrit :
--
Edelmiro Moman, PhD
Organic/medicinal/computational chemist & entrepreneur
Phone: +352 621 511 423
E-mail:miromoman@gmail.com
http://www.prosciens.com/
https://www.linkedin.com/in/edelmiro-moman-3a9979a/
In summary, open a terminal and paste:
wget -q -O - https://www.ledgerwallet.com/support/add_udev_rules.sh
| sudo bash
Then ENTER, it will prompt you for your password.
Then paste:
sudo adduser USERNAMEplugdev
replacing USERNAME with your user name. Then ENTER.
Reboot and plug your device.
On 07/12/17 20:14, Miro Moman wrote:
--
Jean-Paul Piazzolla
Concepteur de formations langues
Enseignant Professeur
Mobile: 661 19 79 19
www.academia.lu
Before rebooting also do:
sudo adduser USERNAMEplugdev
replacing USERNAME with your user name.
On 07/12/17 20:10, Jean-Paul wrote:
>
> Thank you Timo,
>
> Sorry I am not sure to understand your instruction.
>
> Do I have to open a terminal and give the comand sudo dmesg?
>
>
> Le 07.12.2017 à 20:03, T. denis a écrit :
>> Hello,
>>
>> Please connect the usb device and share the output of: sudo dmesg
>>
>> Cheers, Timo
>>
>>
>> Am 07.12.2017 um 19:57 schrieb Miro Moman <miromoman(a)gmail.com
>> <mailto:miromoman@gmail.com>>:
>>
>>> Is the Laptop a Lenovo X220 Type 4293-B79?
>>>
>>> You have Ubuntu 16.04 already installed?
>>>
>>> What are you trying to accomplish?
>>>
>>> What USB device are you trying to connect?
>>>
>>>
>>> On 07/12/17 19:46, Jean-Paul wrote:
>>>> Thank you.
>>>>
>>>> It is a Laptop Lenovo B79 from Jule 2016
>>>>
>>>>
>>>> Le 07.12.2017 à 19:40, Miro Moman a écrit :
>>>>> Which device? Make and model?
>>>>>
>>>>> Edelmiro Moman, PhD
>>>>> Organic/medicinal/computational chemist & entrepreneur
>>>>> Phone: +352 621 511 423
>>>>> E-mail: miromoman(a)gmail.com <mailto:miromoman@gmail.com>
>>>>> http://www.prosciens.com/
>>>>> https://www.linkedin.com/in/edelmiro-moman-3a9979a/
>>>>>
>>>>> On 7 Dec 2017 17:32, "Jean-Paul"
<jp.piazzolla(a)academia.lu
>>>>> <mailto:jp.piazzolla@academia.lu>> wrote:
>>>>>
>>>>> Gudden Owend alleguer,
>>>>>
>>>>> Mäin Ubuntu 16.04 erkennt e Gerät net dat un engem USB
>>>>>
>>>>> ugeschloss ass. Not langem SIchen hunn ech erausfonnt, datt
>>>>>
>>>>> ech muss eng U dev Regel , setzen, installéieren...
>>>>>
>>>>> Dat ass allerdengs elo e wéineg Chinesech vir mech.
>>>>>
>>>>> Ech wier frou wann ee vun Iech mier kéint weiderhellefen
>>>>>
>>>>> a soe schon mol merci.
>>>>>
>>>>>
>>>>> H
>>>>>
>>>>> My Ubuntu 16.04 does not want to connect a device on USB.
>>>>> After
>>>>>
>>>>> some research I found I have to set, install e Z dev rule...
>>>>>
>>>>> That seems diffcult to me.
>>>>>
>>>>> I would be grateful if anybody could give me a hand.
>>>>>
>>>>>
>>>>> Mat frendleche Gréiss vun Diddeleng
>>>>>
>>>>> --
>>>>> Jean-Paul Piazzolla
>>>>> Concepteur de formations langues
>>>>> Enseignant Professeur
>>>>> Mobile: 661 19 79 19
>>>>> www.academia.lu <http://www.academia.lu>
>>>>>
>>>>> _______________________________________________
>>>>> Lilux-help mailing list
>>>>> Lilux-help(a)lilux.lu <mailto:Lilux-help@lilux.lu>
>>>>> https://www.lilux.lu/mailman/listinfo/lilux-help
>>>>> <https://www.lilux.lu/mailman/listinfo/lilux-help>
>>>>>
>>>>
>>>> --
>>>> Jean-Paul Piazzolla
>>>> Concepteur de formations langues
>>>> Enseignant Professeur
>>>> Mobile: 661 19 79 19
>>>> www.academia.lu
>>>
>>> --
>>> Edelmiro Moman, PhD
>>> Organic/medicinal/computational chemist & entrepreneur
>>> Phone: +352 621 511 423
>>> E-mail:miromoman@gmail.com
>>> http://www.prosciens.com/
>>> https://www.linkedin.com/in/edelmiro-moman-3a9979a/
>>> _______________________________________________
>>> Lilux-help mailing list
>>> Lilux-help(a)lilux.lu <mailto:Lilux-help@lilux.lu>
>>> https://www.lilux.lu/mailman/listinfo/lilux-help
>
> --
> Jean-Paul Piazzolla
> Concepteur de formations langues
> Enseignant Professeur
> Mobile: 661 19 79 19
> www.academia.lu
--
Edelmiro Moman, PhD
Organic/medicinal/computational chemist & entrepreneur
Phone: +352 621 511 423
E-mail:miromoman@gmail.com
http://www.prosciens.com/
https://www.linkedin.com/in/edelmiro-moman-3a9979a/
--
Edelmiro Moman, PhD
Organic/medicinal/computational chemist & entrepreneur
Phone: +352 621 511 423
E-mail:miromoman@gmail.com
http://www.prosciens.com/
https://www.linkedin.com/in/edelmiro-moman-3a9979a/