4 Jun
2004
4 Jun
'04
10:23 p.m.
On Thu, 2004-06-03 at 21:32, Mike Pressel wrote:
A few days ago, I believe someone was speaking about
Coditel's internet
services. For those who have it, what has been your experience with Coditel?
My primary concerns are 1) quality of the service (unexplained down time,
mail servers down, too many users on one shared segment...) and 22) does the
USB modem that they offer work with linux or would I have to go out and get
myself a nice little linksys or Cisco router?
Hi,
I have been using it since about February and I'll respond to the
questions in reverse order :)
2) you would probably have a choice of at least two modems (I did), one
was a USB only modem (not good) the other was an USB/Ethernet modem, I
chose that one, disregarded the USB and connected it to my ethernet
adapter... no driver, no problem, no hassle works like a breeze
1) QoS :
- in the past (almost) 5 month I have had 2 periods of real down-time,
lasted 1 night the first time, 1 day the second (both were in early
March)
- I also had a problem with them in the past 10 days (I was the one who
complained) when they suddenly decided to lock port 25 (SMTP) without
warning; no notice, no response. I called the helpline... no use as
usual (see below), I was lucky this time as they acknowledged the
existence of a problem, however no help available and they never got
back to me about this... [I found a solution or a workaround with Eric's
help]
- the helpline : forget it, most of the time they don't know what
they're talking about; they insisted on me reinstalling the windows
drivers for my modem and ethernet adapter and reconfiguring the IP; they
also insisted that I must be having problems with the latest windows
virus (which one was it in March?) -- even though I'd told them I was
using Linux. When I said I might use Linux or Windows they assumed I
have a router and were going to refuse to support me... I had to
painfully explain to them the concepts of dual-boot (they know "about"
Linux, but it's not in their checklists...)
Detail : I'm using what they used to refer to as Coditel.net which seems
to have been renamed into SpeedClick; this is 128k/1M with 10G per month
and dynamic IP all for 47EUR/month - I'm a private user, this is not for
professional use.
All in all it's way cheaper than ADSL (except if you got Thierry's
connections) and pretty reliable.
One point tho', in the past 3 days I seem to have noticed some
degradation in performance (speed and DNS response) in the early evening
(around 12-14h and 17-19h) but I need to investigate that to make sure
it is so and I don't often use the Net at noon.
Serge
--
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Serge Marelli, Luxembourg
E-mail : serge.marelli(a)linux.lu
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LiLux, Luxembourg LUG : http://www.linux.lu/
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